Are the products original?
Yes. All products sold in our store are 100% original and sourced from official and verified distribution channels. We only sell genuine Meta smart glasses.
Do you ship across Europe?
Yes, we ship to all European Union countries. Availability, delivery method, and estimated delivery date are displayed in the cart and at checkout.
How much does shipping cost?
- Pick-up point: Free of charge
- Home delivery: €4
The final shipping option and delivery date will be shown during checkout.
What payment methods do you accept?
You can pay using:
- Credit or debit card
- Klarna
- Bank transfer
All payments are processed securely.
Can I return my order?
Yes. In accordance with EU consumer protection laws, you have the right to return your order within 14 days of receiving the product, without giving a reason.
Returned items must be unused, undamaged, and in their original packaging. Detailed return instructions can be obtained by contacting us.
What should I do if my product is not working properly?
If you experience any issues with your product, please contact us as soon as possible. Our support team will assist you with troubleshooting, replacement, or return if necessary.
How can I contact you?
You can reach us via:
- Email: info@ivanzo.com
- Phone: +421 944 780 345
Our availability hours are listed on the Contact page.
Where is your company based?
We are based in Slovakia and operate under the company Trending Up s. r. o., officially registered with the District Court Prešov.