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Ray-Ban Meta Wayfarer / Headliner / Skyler | Frequently asked questions

Where can I buy Ray-Ban Meta glasses?

You can buy Ray-Ban Meta glasses in the United States, Canada, United Kingdom, Australia, France, Italy, Spain and Germany via the Meta website and other certified Meta retailers. They are also available on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online and in store). Currently they’re available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia.

How much do Ray-Ban Meta glasses cost?

Ray-Ban Meta glasses range in price depending on the style. Specific lenses and prescriptions may cost more. Find the right pair for you by visiting our Shop all page.

What is the warranty and return policy for Ray-Ban Meta glasses?

Standard returns
Our standard return policy is 30 days from when your order has been dispatched. Once your Ray-Ban Meta glasses have been returned, they will be inspected and a refund to your original payment method will be issued. Delivery fees are non-refundable.

If you purchased your Ray-Ban Meta glasses from Meta.com, you can use our Find order page to identify your purchase and start a return.

If you purchased your AI glasses from Ray-Ban.com, please contact them to request a refund. Returns are subject to the original retail store’s return policies.

Warranty returns
If you think that your AI glasses are defective and the return timeframe has expired, you can open a warranty claim with Ray-Ban for a repair or replacement. To open a claim, you’ll need your product serial number and proof of purchase. The warranty is only valid for one or two years from purchase, based on the country of purchase.

What prescription range can Ray-Ban Meta glasses accommodate?

The eligible Rx range for Ray-Ban Meta glasses is -6.00 to +4.00 total power.

Where can I learn more about ordering Ray-Ban Meta glasses with prescription lenses?

Learn more at our Prescription lenses hub.

Where can I find more information, support and FAQs for Ray-Ban Meta glasses?

You can find further information and contact details for our customer care via the Meta Help Centre.

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