If you receive a Bluetooth connection error while using your Ray-Ban Meta glasses, here are some things you can try:
- Move closer to your phone.
- Keep your phone in front of you, or in a front pocket.
- Turn off or disconnect other Bluetooth devices from your phone.
Jeśli nadal masz problemy, skontaktuj się z pomocą techniczną Meta Store.
Connection issues while livestreaming or making video calls on Android
If you’re livestreaming or making a video call on your glasses using an Android phone and experience poor connection, following the steps below may improve your experience:
- Turn on Wi-Fi on your phone.
- Turn off VPN on your phone.
- Turn off Hotspot on your phone.
Known issue on Pixel phones with Android 14
There is a known issue for users on Pixel phones running Android 14. While sharing your view on a call, the connection may lag or disconnect. Lock your phone to improve the sharing of your view experience. You can still share your view on a call while your phone’s screen is off.
