Categorie: Meta Smart Glasses Support | AI-bril, Ray-Ban Meta, Ray-Ban Verhalen hulp

The notification LED, located near the right frame, changes colour to signal a change of status relating to power, the capture function, voice controls and the call function. You can learn what each colour means in the notification LED library on the Meta AI mobile app

To view the notification LED library:

1. From the Meta AI mobile app, tap  in the bottom right.
2. Swipe down and tap See all next to Learn & Explore.
3. Swipe down and tap Learn about gestures & LEDs.

You can also customise the brightness of the notification LED.

To adjust notification LED brightness:

1. From the Meta AI mobile app, tap  in the bottom right.
2. Tap .
   • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device that you want to adjust settings for before tapping .
3. Tap Notification LED brightness.
4. Tap the notification LED brightness setting that you want to use. You can choose from:
   • Automatic (uses the ambient light sensor to adjust the brightness based on your environment)
   • Low
   • Medium
   • High

Your Ray-Ban Meta glasses and charging case have different charge lifecycles.

Bril

• Fully charged glasses last up to 4 hours for moderate usage. This may vary with use and other factors.
• You can fully charge glasses in about 75 minutes in the charging case.
• You can quickly charge the glasses to 50% in 22 minutes in the charging case.

Oplaadkoffer

• Fully charged case provides up to 32 hours of charging for your glasses. The number of hours varies according to how you’re using the features.
• You can fully charge the case in 3.5 hours using a USB-C cable.

Meer informatie:

• Charging Ray-Ban Meta glasses

To safely remove your Ray-Ban Meta glasses from the charging case, we recommend gently pulling up on the hinge where the arm meets the frame. This will undock the glasses from the charging case and will also prevent smudges on the lenses from your fingers.

Ray-Ban Meta glasses come with a charging case. Your glasses charge while docked in the case and you can charge your case using a USB-C cable.

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Charging your glasses

The first time you charge your glasses you will need to remove the protective plastic tab from the metal charging connections on the case.

To charge your glasses:

1. Place your glasses in the charging case with the nose bridge of the glasses connected to the charging port.
   • This is the only way to charge the glasses.
2. You’ll know that your glasses are charging when the case LED blinks after you’ve docked the glasses and closed the case.
   • If your glasses are turned on and paired with the Meta AI mobile app, you can check the charging status in the app.

Charging your case

To charge your case:

1. Connect the case to a power adapter using a USB-C cable by plugging it into the bottom of the charging case.
2. Plug the power adapter into a wall socket.

Charging cable requirements:

• USB-C to USB-C or USB-C to USB-A (compliant with USB-C Standard)
• Any generation of USB should be compatible
• At least 1.2A current rated (lower current rated cables still work but at slower charge speeds)

Power adapter requirements:

• USB-C or USB-A compliant chargers
• 5W or greater (lower wattage chargers are likely to still be compatible but charge times could be slower)
• USB-PD (power delivery) not a requirement

Check the charge level of your glasses and case

Your glasses and case each have a battery that requires charging. You can check the charge level of your devices using the Meta AI mobile app or your charging case.

From the Meta AI mobile app

• When your glasses are connected to the Meta AI mobile app, you’ll be able to see the charge status of your glasses in the  Devices tab.
• If your glasses are docked in the case, you will also see the charge level of your case.

From your charging case:

The charging case has an LED on the front that shows the charge level of your glasses and case.

• When your glasses are docked in the case, you can press the button on the back of the case to see the charge level of your glasses on the case LED.
• When you remove your glasses from the case, the case LED will show the charge level of your case. You can also press the button on the back of the case when it’s empty to see the charge level of the case.

Case LED status	What it means
Green solid light	Case fully charged
Orange solid light	Case not fully charged
Orange blinking light	Low battery
Red blinking light	Charging error

You can learn more about the case LED in the Meta AI mobile app:

1. From the Meta AI mobile app, tap  in the bottom right.
2. Swipe down and tap See all next to Learn & Explore.
3. Swipe down and tap Learn about gestures & LEDs.

Charging safety

For safety information on charging your Ray-Ban Meta collections please refer to the Safety and warranty guide.

Do not store non-Ray-Ban Meta smart glasses inside the charging case, including Ray-Ban Stories. This could result in damage to both the non-Ray-Ban Meta glasses as well as the charging case.

Troubleshoot red blinking light (charging error) and power issues

There are a few reasons why you may be receiving a charging error:

• Liquid detected: Liquid is interfering with the charging interface between the nose bridge of your glasses and the charging case. Wipe the charging contacts clean on both devices and try again.
• High temperature: The charging case has reached a temperature that is too high to charge your glasses. Move your case into a cooler location.
• Incompatible charger: Case cannot charge due to the charging cable or power adapter being used. Try using a different cable or power adapter based on the recommendations in the Charging your case section of this article.

Your glasses may not be powering on due to not being able to charge when docked. Dried sweat, dirt and liquid can all cause interference between the nose bridge of your glasses and the charging case. Thoroughly clean both devices, then try to charge again. Learn more about cleaning your Ray-Ban Meta smart glasses.

Troubleshoot case charging issues

While the majority of USB-C cables should work with the charging case, there are some specific chargers that might not be compatible with the charging case. If you are using one of these incompatible chargers, you might see:

• A persistent pulsing orange or green pattern on charging case LED.
• Missing charging icon in the Meta AI mobile app.

If you are running into issues with charging your charging case, try connecting a different USB-C cable to your case. If the case is still not charging, try using a different power adapter. Replacement charging cases, USB-C charging cables and power adapters are available for purchase in the Meta Store.

Meer informatie:

• Battery life on Ray-Ban Meta glasses
• How to order a replacement charging case for Ray-Ban Meta glasses

To use Ray-Ban Meta glasses, you first need to pair your glasses with the Meta AI mobile app using a supported smart phone. You can download the Meta AI mobile app from the App Store or Google Play and log in using your Meta account.

Here’s a list of what you need to use Ray-Ban Meta glasses:

• Supported smart phone (Android 10 and above with location services enabled or iOS 14.4 and above)
• A valid Meta account
• Meta AI mobile app
• Wireless internet access
  • You can still take captures and use some voice controls without Wi-Fi, but you’ll need Wi-Fi for full voice control, to import your captures and to install updates.

Once you’ve set up your device, you’ll be able to use Ray-Ban Meta glasses features, including:

• Capturing and sharing media
• Calling and messaging
• Live-streaming
• Listening to audio on Spotify or other connected apps
• Using voice controls to find answers to questions, answer calls, send messages and more
• Using Meta AI to find answers to questions, answer calls, send messages and more
• Asking Meta AI about what you see

Even when your glasses are not connected to the Meta AI mobile app, you can capture photos and videos, check your glasses battery level if you enabled voice controls, and listen to audio from a phone that you are connected to over Bluetooth. To learn more about Ray-Ban Meta glasses, visit https://www.meta.com/ai-glasses/.

Take a product tour

To take a product tour in the Meta AI mobile app to learn more about your glasses:

1. From the Meta AI mobile app, tap  in the bottom right.
2. Swipe down and tap See all next to Learn & Explore.
3. Swipe down and tap Take the full tour.

Meer informatie

• Ray-Ban Meta bril in de doos
• Hoe een Ray-Ban Meta bril instellen
• Hoe een Ray-Ban Meta bril opladen

A Meta account is required to use your Ray-Ban Meta glasses. If you already have a Meta account, you can enter your login details to continue using your device. If you don’t have a Meta account, you can set one up using your email address, Instagram account or Facebook account.

To set up a Meta account:

1. Open the Meta AI mobile app on your phone and follow the on-screen instructions.

How to set up a new Meta account with email

To set up a Meta account using your email address, you will need to provide:

• Email address: You can only create one Meta account per email address.
• First name and surname: We recommend using your real name in case you need to recover your account or manage your store purchases, but it is not required.
• Date of birth: You need to be at least 13 years old to sign up for a Meta account in most regions. We use this information to help provide age-appropriate experiences for the youngest members of our community.
• Password: This must be at least eight characters long. Avoid passwords that someone could easily guess.

After setting up your Meta account, you can add or remove this account from the same Accounts Centre as your Facebook and Instagram accounts at any time.

How to set up a new Meta account with Facebook or Instagram

When you create a Meta account with Facebook or Instagram, your Meta account will be added to the same Accounts Centre as your Facebook or Instagram account. You can always choose to remove accounts from the same Accounts Centre.

Visit the Instagram of Facebook Help Centres if you’re having trouble with logging in to those accounts.

If you’re having trouble with setting up a Meta account, please contact Meta Store Support.

Learn more about how to add additional devices, such as a second pair of glasses, to the Meta AI mobile app.

Als je je Ray-Ban Meta bril uit de doos haalt, is hij al opgeladen en klaar voor installatie. De onderstaande instructies helpen je bij het instellen van je bril en het koppelen met de Meta AI mobiele app.

Om uw Ray-Ban Meta bril uit te pakken en klaar te maken voor gebruik:

1. Verwijder het plastic lipje tussen de behuizing en de bril.
2. Haal je bril uit het etui.
3. Zet je bril aan door de aan/uit-schakelaar op het linker montuur naar de voorkant van de bril te schuiven.
4. Plaats je bril terug in het etui en druk zachtjes op de bovenkant van de bril zodat de onderkant van de neusbrug van je bril contact maakt met de oplaadpoort in het etui.
5. Als de LED op de behuizing blauw begint te knipperen, is je apparaat klaar om gekoppeld te worden met de Meta AI mobiele app.
   • Als je apparaat niet automatisch in de koppelmodus gaat, kun je de koppelmodus handmatig inschakelen door de knop op de achterkant van de hoes minstens 5 seconden ingedrukt te houden.

Zo koppel je een Ray-Ban Meta bril met de Meta AI mobiele app

De Meta AI mobiele app werkt als een metgezel voor je Ray-Ban Meta-bril, waarmee je de instellingen van je apparaat kunt aanpassen, spraakbesturing kunt configureren, bel- en berichtfuncties kunt gebruiken, kunt livestreamen en nog veel meer. Je kunt de Meta AI mobiele app downloaden in de App Store of Google Play en inloggen met je Meta-account. De Meta AI mobiele app is alleen beschikbaar op mobiele apparaten.

Om je bril te koppelen met de Meta AI mobiele app en de apparaatinstellingen te voltooien:

1. Zorg ervoor dat je apparaat in de koppelstand staat door de bovenstaande instructies te volgen.
2. Download de mobiele app Meta AI uit de App Store of Google Play en log in met je Meta-account.
   • Als je nog geen Meta-account hebt, wordt je gevraagd er een aan te maken. Meer informatie over hoe maak ik een Meta-account aan voor Ray-Ban Meta glazen.
3. Schakel de Bluetooth-instelling op uw telefoon in.
4. Volg de instructies in de Meta AI mobiele app om het instellen van je bril te voltooien.

Vergeet niet dat Ray-Ban Meta-brillen maar met één geldig Meta-account tegelijk gekoppeld kunnen worden. Je moet fabrieksreset van je bril voordat iemand anders ze aan zijn account kan koppelen.

Meer informatie:

• Hoe gebruik je een Ray-Ban Meta bril
• Hoe een Ray-Ban Meta bril opladen

Ray-Ban Meta glasses come with the following accessories and user manuals:

• Oplaadkoffer
• Quick Start Guide
• Safety & Warranty Guide
• Instructions for ordering prescription lenses
• Schoonmaakdoekje

Note: A USB-C charge cable is not included. You will need one to charge your glasses and case.

E MM/YY marking on packaging box label

The E MM/YY mark is added on the packing label for in-store inventory management purposes. This indicates the shelf life of the initial battery charge for activation and setup, originating from the factory. If you purchase and charge the device prior to the date printed, this date is no longer applicable to the usage of the product or battery.

P MM/YY = Month of production

E MM/YY = Month of battery charge expiry (if uncharged since time of production)

Meer informatie

• Set up Ray-Ban Meta glasses
• Hoe gebruik je een Ray-Ban Meta bril
• Charging Ray-Ban Meta glasses