Κατηγορία: Συχνές ερωτήσεις

Πού μπορώ να αγοράσω γυαλιά Ray-Ban Meta;

You can buy Ray-Ban Meta glasses in the United States, Canada, United Kingdom, Australia, France, Italy, Spain and Germany via the Meta website and other certified Meta retailers. They are also available on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online and in store). Currently they’re available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia.

Πόσο κοστίζουν τα γυαλιά Ray-Ban Meta;

Ray-Ban Meta glasses range in price depending on the style. Specific lenses and prescriptions may cost more. Find the right pair for you by visiting our Shop all page.

What is the warranty and return policy for Ray-Ban Meta glasses?

Τυπικές επιστροφές
Our standard return policy is 30 days from when your order has been dispatched. Once your Ray-Ban Meta glasses have been returned, they will be inspected and a refund to your original payment method will be issued. Delivery fees are non-refundable.

If you purchased your Ray-Ban Meta glasses from Meta.com, you can use our Find order σελίδα για να προσδιορίσετε την αγορά σας και να ξεκινήσετε μια επιστροφή.

If you purchased your AI glasses from Ray-Ban.com, please contact them to request a refund. Returns are subject to the original retail store’s return policies.

Επιστροφές εγγύησης
If you think that your AI glasses are defective and the return timeframe has expired, you can ανοίξτε μια αξίωση εγγύησης με την Ray-Ban for a repair or replacement. To open a claim, you’ll need your σειριακός αριθμός προϊόντος και απόδειξη αγοράς. Η εγγύηση ισχύει μόνο για ένα ή δύο χρόνια από την αγορά, ανάλογα με τη χώρα αγοράς.

Τι εύρος συνταγών μπορούν να φιλοξενήσουν τα γυαλιά Ray-Ban Meta;

Το επιλέξιμο εύρος Rx για τα γυαλιά Ray-Ban Meta είναι από -6,00 έως +4,00 συνολική ισχύς.

Πού μπορώ να μάθω περισσότερα σχετικά με την παραγγελία γυαλιών Ray-Ban Meta με συνταγογραφούμενους φακούς;

Learn more at our Prescription lenses hub.

Where can I find more information, support and FAQs for Ray-Ban Meta glasses?

Μπορείτε να βρείτε περισσότερες πληροφορίες και στοιχεία επικοινωνίας για την εξυπηρέτηση πελατών μας μέσω της ιστοσελίδας Meta Help Centre.

How do I charge my Ray-Ban Meta glasses?

To charge your glasses, put them in the charging case and place it on the nose bridge inside the charging case*. This is the only way to charge the glasses. You’ll know that your glasses are charging when the case LED blinks after you’ve docked them and closed the case. You can also see a charging icon in the Meta AI app.

*The first time you charge your glasses, you need to remove the protective plastic tab from the metal charging connections on the case.

How do I charge the Ray-Ban Meta charging case?

To charge your case:

1. Connect the case to a power adapter using a USB-C cable by plugging it into the bottom of the charging case.
2. Plug the power adapter into a wall socket.

Charging cable requirements:

• USB-C to USB-C or USB-C to USB-A (compliant with USB-C Standard)
• Any generation of USB should be compatible
• At least 1.2A current rated (lower current rated cables still work but at slower charge speeds)

Power adapter requirements:

• USB-C or USB-A compliant chargers
• 5W or greater (lower wattage chargers are likely to still be compatible but charge times could be slower)
• USB-PD (power delivery) not a requirement

How do I check the charge level of my glasses and case?

Your glasses and case each have a battery that requires charging. You can check the charge level of your devices using the Meta AI app or your charging case.

From the Meta View app:

• When your glasses are connected to the Meta AI app, you’ll be able to see the charge status of your glasses on the home screen in the top left.
• You can also view the charge level of your glasses by tapping . If your glasses are docked in the case, you can also view the charge level of your case.

From your charging case:

The charging case has an LED on the front that shows the charge level of your glasses and case.

• Green solid light: glasses fully charged
• Orange solid light: glasses charging
• Red blinking light: charging error

Is this the same charging case as the one included with my Ray-Ban Meta glasses?

This is the same charging case that comes in-box with all Ray-Ban Meta glasses.

Will this charging case work with my Ray-Ban Stories glasses?

No, this charging case is only compatible with Ray-Ban Meta glasses.

Refurbished Ray-Ban Meta glasses are backed by a one-year limited warranty provided by Ray-Ban.

Our standard return policy is 30 days from when you receive your order. Once a product is returned, it will be inspected and a refund will be issued to your original payment method. Shipping fees are non-refundable. Start a return here.

Here’s what you can expect from fully-restored refurbished Ray-Ban Meta glasses:

• Thoroughly cleaned and rigorously inspected
• Boxed with the same accessories and cables as new devices
• Returned to original factory settings to function and look like new
• All branded markings, letters and logos are as good as new
• If repaired, all components are genuine and from the original manufacturer
• Peace of mind with free shipping, 30-day free returns, and a one-year limited warranty provided by Ray-Ban

All Ray-Ban Meta glasses are inspected and thoroughly tested, professionally cleaned, and restored to original factory settings so they function and look like new and include the same accessories and cables as new devices.

Yes, this cable can be used to transfer data.

Ναι, μπορείτε να φορτίσετε τα έξυπνα γυαλιά Ray-Ban Meta με αυτόν τον προσαρμογέα.

No, this charging case is only compatible with Ray-Ban Meta glasses.

This is the same charging case case that comes in-box with all Ray-Ban Meta glasses.