If you unpair your Ray-Ban Stories from the Meta AI mobile, you’ll stay logged in to your Meta account and you’ll still have access to your previously imported photos and videos. Unpairing your Ray-Ban Stories will remove them from the app’s memory, which will cause certain features, such as viewing your battery’s charge, to not work; however, unpairing your Ray-Ban Stories will not change or erase any settings.

To unpair your Ray-Ban Stories:

1. V mobilni aplikaciji Meta AI tapnite  v spodnjem desnem kotu.
2. Tapnite .
   • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select your Ray-Ban Stories before tapping .
3. Tapnite General.
4. Tapnite Unpair glasses.
5. Tapnite Unpair.

In order to pair your glasses with a new Meta account, you’ll need to factory reset your glasses. When you factory reset, you permanently erase all captures on your glasses that have not been imported.

To perform a factory reset:

1. Make sure that the glasses are on and ready, which means no blinking LEDs.
2. Slide and hold the power switch all of the way to the right while you press and hold the capture button.
3. When the notification LED turns solid orange, first release the capture button followed by the power switch.
4. Factory reset is complete when the notification LED turns off.

Ray-Ban Meta glasses are currently available and supported in the following countries:

• Australia
• Austria
• Belgium
• Canada
• Denmark
• Finland
• France
• Germany
• India
• Ireland
• Italy
• Mexico
• Norway
• Spain
• Sweden
• United Arab Emirates
• United Kingdom
• Contiguous United States (plus Alaska and Hawaii)

Learn more about ordering Ray-Ban Meta glasses.

With Ray-Ban Stories, you can connect Messenger, WhatsApp and your iPhone or Android phone with the Meta AI mobile app to make calls and send messages using voice controls. Your glasses can also announce when you get messages and read them aloud.

To connect your Messenger, WhatsApp or your phone to the Meta AI mobile app:

1. V mobilni aplikaciji Meta AI tapnite  v spodnjem desnem kotu.
2. Tapnite .
3. Tapnite Calling and messaging.
4. Tapnite Povežite next to one of the providers

Pošiljanje sporočila:

1. Z očali na glavi recite: "Hej, Meta, pošlji sporočilo [ime]".
   • To use a specific provider (e.g. WhatsApp), say “Hey Facebook, message [name] on WhatsApp”.
2. Poslušajte in potrdite, da ste izbrali pravo osebo.
3. Izgovorite sporočilo, ki ga želite poslati. Naprava vam bo prebrala sporočilo in se prepričala, da je pravilno.
4. From here, you can say, “Yes”, “No”, or “Cancel”.

Klicanje:

1. Z očali na glavi reči: "Hej, Meta, pokliči [ime]".
2. Če želite uporabiti določenega ponudnika (npr. WhatsApp), recite "Hej Meta, pokliči [ime] na WhatsApp".
3. Poslušajte in potrdite, da ste izbrali pravo osebo.
4. Ko potrdite, se bo klic začel povezovati.
5. When you’ve finished with the call, you can hang up from your phone.

Opomba: You can also answer or decline incoming calls by saying “Hey Facebook, answer” or “Hey Facebook, decline”.

To disconnect your Messenger, WhatsApp or phone from the Meta AI mobile app:

1. V mobilni aplikaciji Meta AI tapnite  v spodnjem desnem kotu.
2. Tapnite .
3. Tapnite Calling and messaging.
4. Tapnite ponudnika, ki ga želite odklopiti, nato pa tapnite Disconnect.

Message announcement and readout

When you connect to a provider and have voice controls turned on, your glasses can announce who’s messaging you and also read your messages aloud.

To set up message announcement and read out:

1. V mobilni aplikaciji Meta AI tapnite  v spodnjem desnem kotu.
2. Tapnite .
3. Tapnite Calling and messaging.
4. Tap your phone, Messenger or WhatsApp, then tap the toggle next to Announce messages ali Automatic message readout to turn these features on or off.

Opombe:

• If you don’t hear message announcements when the toggle is on, make sure that you’ve provided Bluetooth permission in your phone’s settings for the provider app.
• When vanish mode is enabled on Messenger, your glasses won’t be able to read your messages aloud.
• Če očala povežete s telefonom iPhone ali Android, se lahko zaračunajo stroški brezžičnega operaterja.
• Ko se odločite za povezavo telefona iPhone ali telefona Android z očali, vas bomo prosili za dovoljenje za dostop do telefonskih stikov, tako da boste lahko s telefonom opravljali prostoročne klice z očali. Telefonske številke in zgodovina stikov ostanejo v vaših napravah in se ne delijo s strežniki Meta.
• Če je vaš telefon naprava z dvema karticama SIM, se bo za prostoročno klicanje ob povezavi z mobilno aplikacijo Meta AI uporabljala privzeta kartica SIM vašega telefona.

Important information about making emergency calls using Ray-Ban Stories

• Klic v sili (npr. 911 v ZDA) je treba sprožiti iz mobilne naprave.
• Če ste očala povezali s telefonom iPhone ali Android, preberite informacije o klicanju v sili svojega operaterja, da boste razumeli morebitne omejitve.

For existing Ray-Ban Stories users

If you currently use your Facebook account to access your Ray-Ban Stories, you will need to set up a Meta account to continue using your device. If you already have a Meta account, you can enter your login details to continue using your device.

To set up a Meta account if you currently use a Facebook account to access your device:

1. Open the Meta AI mobile app on your phone and follow the on-screen instructions.

For new Ray-Ban Stories users

If you’re a new Ray-Ban Stories user, you can set up your Meta account using your email, Instagram account or Facebook account.

To set up a Meta account as a new user:

1. Open the Meta AI mobile app on your phone and follow the on-screen instructions.

Setting up your Meta account with email

To set up a Meta account using your email address, you will need to provide:

• Email: You can only create one Meta account per email address.
• First and last name: We recommend using your real name in case you need to recover your account or manage your store purchases, but it is not required.
• Birthday: You need to be at least 13 years old to sign up for a Meta account (14 if you live in South Korea or Spain). We use this information to help provide age-appropriate experiences for the youngest members of our community.
• Password: This must be at least 8 characters. Avoid passwords that someone could easily guess.

After setting up your Meta account, you can add or remove this account from the same Accounts Center as your Facebook and Instagram accounts at any time.

Setting up your Meta account with Facebook and Instagram

When you create a Meta account with Facebook or Instagram, your Meta account will be added to the same Accounts Center as your Facebook or Instagram account. You can always choose to remove accounts from the same Accounts Center.

Visit the Instagram ali Facebook help centers if you’re having trouble logging into those accounts.

If you’re having trouble setting up a Meta account, please contact Meta Store Support.