{"id":151,"date":"2026-01-01T08:18:10","date_gmt":"2026-01-01T08:18:10","guid":{"rendered":"https:\/\/ivanzo.com\/?page_id=151"},"modified":"2026-01-01T08:18:10","modified_gmt":"2026-01-01T08:18:10","slug":"politica-de-returnare","status":"publish","type":"page","link":"https:\/\/ivanzo.com\/ro\/return-policy\/","title":{"rendered":"Politica de returnare"},"content":{"rendered":"

Condi\u021bii de returnare<\/strong><\/h3>\n\n\n\n

Aceast\u0103 politic\u0103 de returnare se aplic\u0103 achizi\u021biilor efectuate prin intermediul magazinului nostru online \u0219i respect\u0103 legile aplicabile privind protec\u021bia consumatorilor din Uniunea European\u0103.<\/p>\n\n\n\n

Dreptul de retragere (14 zile)<\/strong><\/h3>\n\n\n\n

\u00cen calitate de consumator, ave\u021bi dreptul de a v\u0103 retrage din contractul de cump\u0103rare \u00een termen de 14 zile<\/strong> f\u0103r\u0103 a da niciun motiv.<\/p>\n\n\n\n

Perioada de retragere expir\u0103 14 zile de la data la care dumneavoastr\u0103 sau o ter\u021b\u0103 parte desemnat\u0103 de dumneavoastr\u0103 (alta dec\u00e2t transportatorul) intr\u0103 \u00een posesia fizic\u0103 a bunurilor<\/strong>.<\/p>\n\n\n\n

Pentru a v\u0103 exercita dreptul de retragere, trebuie s\u0103 ne informa\u021bi cu privire la decizia dumneavoastr\u0103 printr-o declara\u021bie clar\u0103 trimis\u0103 prin e-mail sau prin po\u0219t\u0103.<\/p>\n\n\n\n

Cum s\u0103 returna\u021bi un produs<\/strong><\/h3>\n\n\n\n

Pentru a ini\u021bia o returnare, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi \u00een prealabil la:<\/p>\n\n\n\n

Email:<\/strong> info@ivanzo.com<\/p>\n\n\n\n

Dup\u0103 confirmare, ve\u021bi primi instruc\u021biuni despre cum \u0219i unde s\u0103 trimite\u021bi produsul.<\/p>\n\n\n\n

Bunurile returnate trebuie s\u0103 fie trimise f\u0103r\u0103 \u00eent\u00e2rzieri nejustificate<\/strong>, p\u00e2n\u0103 la data de 14 zile<\/strong> dup\u0103 ce ne-a\u021bi notificat cu privire la retragerea dumneavoastr\u0103.<\/p>\n\n\n\n

Condi\u021bii pentru returnarea bunurilor<\/strong><\/h3>\n\n\n\n

Pentru a fi eligibil pentru o returnare, produsul trebuie:<\/p>\n\n\n\n

    \n
  • S\u0103 fie neutilizate \u0219i nedeteriorate<\/li>\n\n\n\n
  • S\u0103 fie returnat \u00een starea sa original\u0103<\/li>\n\n\n\n
  • Include\u021bi ambalajul original, accesoriile, manualele \u0219i orice articole incluse<\/li>\n<\/ul>\n\n\n\n

    Ne rezerv\u0103m dreptul de a refuza return\u0103rile dac\u0103 produsul prezint\u0103 semne de utilizare, deteriorare sau ambalaj incomplet.<\/p>\n\n\n\n

    Restituiri<\/strong><\/h3>\n\n\n\n

    Dup\u0103 ce primim \u0219i inspect\u0103m produsul returnat, v\u0103 vom notifica cu privire la aprobarea ramburs\u0103rii.<\/p>\n\n\n\n

    Dac\u0103 este aprobat\u0103, rambursarea va fi procesat\u0103 \u00een termen de 14 zile<\/strong> folosind aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 pentru tranzac\u021bia ini\u021bial\u0103, cu excep\u021bia cazului \u00een care se convine altfel.<\/p>\n\n\n\n

    V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi:<\/p>\n\n\n\n

      \n
    • Costurile de expediere pentru returnarea bunurilor sunt\u00a0suportate de client<\/strong><\/li>\n\n\n\n
    • Costurile ini\u021biale de livrare sunt rambursate numai p\u00e2n\u0103 la costul celei mai ieftine op\u021biuni de livrare standard<\/li>\n<\/ul>\n\n\n\n

      Excep\u021bii de la dreptul de returnare<\/strong><\/h3>\n\n\n\n

      Dreptul de retragere nu nu<\/strong> se aplic\u0103 la:<\/p>\n\n\n\n

        \n
      • Bunuri care au fost desigilate dup\u0103 livrare \u0219i care nu pot fi returnate din motive de igien\u0103 sau de protec\u021bie a s\u0103n\u0103t\u0103\u021bii<\/li>\n\n\n\n
      • Bunuri care au fost clar utilizate, deteriorate sau modificate<\/li>\n<\/ul>\n\n\n\n

        Articole deteriorate sau incorecte<\/strong><\/h3>\n\n\n\n

        Dac\u0103 primi\u021bi un produs defect, deteriorat sau incorect, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi imediat. Astfel de cazuri sunt tratate \u00een cadrul Politica privind reclama\u021biile \u0219i garan\u021biile<\/strong>.<\/p>\n\n\n\n

        Informa\u021bii de contact<\/strong><\/h3>\n\n\n\n

        Trending Up s. r. o.<\/strong><\/p>\n\n\n\n

        \u0160ari\u0161sk\u00fd \u0160tiavnik 13<\/p>\n\n\n\n

        090 42 \u0160ari\u0161sk\u00fd \u0160tiavnik<\/p>\n\n\n\n

        Republica Slovac\u0103<\/p>\n\n\n\n

        ID-ul companiei: 56383771<\/p>\n\n\n\n

        TVA ID: SK2122289125<\/p>\n\n\n\n

        Email:<\/strong> info@ivanzo.com<\/p>\n\n\n\n

        Telefon:<\/strong> +421 944 780 345<\/p>","protected":false},"excerpt":{"rendered":"

        Conditions of Returns This Return Policy applies to purchases made through our online store and complies with applicable European Union consumer protection laws. Right of Withdrawal (14 Days) As a consumer, you have the right to withdraw from the purchase contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day you […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-151","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/pages\/151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/comments?post=151"}],"version-history":[{"count":1,"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/pages\/151\/revisions"}],"predecessor-version":[{"id":152,"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/pages\/151\/revisions\/152"}],"wp:attachment":[{"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/media?parent=151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}