{"id":142,"date":"2026-01-01T07:54:49","date_gmt":"2026-01-01T07:54:49","guid":{"rendered":"https:\/\/ivanzo.com\/?page_id=142"},"modified":"2026-01-01T10:58:21","modified_gmt":"2026-01-01T10:58:21","slug":"intrebari-frecvente","status":"publish","type":"page","link":"https:\/\/ivanzo.com\/ro\/faq\/","title":{"rendered":"FAQ - \u00centreb\u0103ri frecvente"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>Produsele sunt originale?<\/strong><\/h3>\n\n\n\n<p>Da. Toate produsele v\u00e2ndute \u00een magazinul nostru sunt originale 100% \u0219i provin din canale de distribu\u021bie oficiale \u0219i verificate. Noi vindem numai ochelari inteligen\u021bi Meta autentici.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Expedia\u021bi \u00een Europa?<\/strong><\/h3>\n\n\n\n<p>Da, livr\u0103m \u00een toate \u021b\u0103rile Uniunii Europene. Disponibilitatea, metoda de livrare \u0219i data estimat\u0103 de livrare sunt afi\u0219ate \u00een co\u0219 \u0219i la finalizarea comenzii.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>C\u00e2t cost\u0103 transportul?<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Punct de preluare:<\/strong>&nbsp;Gratuit<\/li>\n\n\n\n<li><strong>Livrare la domiciliu:<\/strong>&nbsp;\u20ac4<\/li>\n<\/ul>\n\n\n\n<p>Op\u021biunea final\u0103 de expediere \u0219i data livr\u0103rii vor fi afi\u0219ate \u00een timpul efectu\u0103rii comenzii.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Ce metode de plat\u0103 accepta\u021bi?<\/strong><\/h3>\n\n\n\n<p>Pute\u021bi pl\u0103ti folosind:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Card de credit sau de debit<\/li>\n\n\n\n<li>Klarna<\/li>\n\n\n\n<li>Transfer bancar<\/li>\n<\/ul>\n\n\n\n<p>Toate pl\u0103\u021bile sunt procesate \u00een siguran\u021b\u0103.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Pot returna comanda?<\/strong><\/h3>\n\n\n\n<p>Da. \u00cen conformitate cu legisla\u021bia UE privind protec\u021bia consumatorilor, ave\u021bi dreptul de a returna comanda&nbsp;<strong>\u00een termen de 14 zile<\/strong>&nbsp;de la primirea produsului, f\u0103r\u0103 a oferi un motiv.<\/p>\n\n\n\n<p>Articolele returnate trebuie s\u0103 fie neutilizate, nedeteriorate \u0219i \u00een ambalajul lor original. Instruc\u021biuni detaliate de returnare pot fi ob\u021binute contact\u00e2ndu-ne.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Ce trebuie s\u0103 fac dac\u0103 produsul meu nu func\u021bioneaz\u0103 corect?<\/strong><\/h3>\n\n\n\n<p>Dac\u0103 \u00eent\u00e2mpina\u021bi orice problem\u0103 cu produsul dvs., v\u0103 rug\u0103m s\u0103 ne contacta\u021bi c\u00e2t mai cur\u00e2nd posibil. Echipa noastr\u0103 de asisten\u021b\u0103 v\u0103 va ajuta cu rezolvarea problemelor, \u00eenlocuirea sau returnarea, dac\u0103 este necesar.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cum v\u0103 pot contacta?<\/strong><\/h3>\n\n\n\n<p>Ne pute\u021bi contacta prin:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email:\u00a0<strong><a href=\"mailto:info@ivanzo.com\">info@ivanzo.com<\/a><\/strong><\/li>\n\n\n\n<li>Telefon:\u00a0<strong><a href=\"tel:421944780345\">+421 944 780 345<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Orele noastre de disponibilitate sunt listate pe pagina Contact.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Unde \u00ee\u0219i are sediul compania dumneavoastr\u0103?<\/strong><\/h3>\n\n\n\n<p>Ne afl\u0103m \u00een&nbsp;<strong>Slovacia<\/strong>&nbsp;\u0219i func\u021bioneaz\u0103 \u00een cadrul societ\u0103\u021bii&nbsp;<strong>Trending Up s. r. o.<\/strong>, \u00eenregistrat\u0103 oficial la Judec\u0103toria Pre\u0161ov.<\/p>","protected":false},"excerpt":{"rendered":"<p>Are the products original? Yes. All products sold in our store are 100% original and sourced from official and verified distribution channels. We only sell genuine Meta smart glasses. Do you ship across Europe? Yes, we ship to all European Union countries. Availability, delivery method, and estimated delivery date are displayed in the cart and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-142","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/pages\/142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/comments?post=142"}],"version-history":[{"count":2,"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/pages\/142\/revisions"}],"predecessor-version":[{"id":234,"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/pages\/142\/revisions\/234"}],"wp:attachment":[{"href":"https:\/\/ivanzo.com\/ro\/wp-json\/wp\/v2\/media?parent=142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}