If you unpair your Ray-Ban Stories from the Meta AI mobile, you’ll stay logged in to your Meta account and you’ll still have access to your previously imported photos and videos. Unpairing your Ray-Ban Stories will remove them from the app’s memory, which will cause certain features, such as viewing your battery’s charge, to not work; however, unpairing your Ray-Ban Stories will not change or erase any settings.

To unpair your Ray-Ban Stories:

1. Na aplicação móvel Meta AI, toque em  no canto inferior direito.
2. Torneira .
   • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select your Ray-Ban Stories before tapping .
3. Torneira General.
4. Torneira Unpair glasses.
5. Torneira Unpair.

In order to pair your glasses with a new Meta account, you’ll need to factory reset your glasses. When you factory reset, you permanently erase all captures on your glasses that have not been imported.

To perform a factory reset:

1. Make sure that the glasses are on and ready, which means no blinking LEDs.
2. Slide and hold the power switch all of the way to the right while you press and hold the capture button.
3. When the notification LED turns solid orange, first release the capture button followed by the power switch.
4. Factory reset is complete when the notification LED turns off.

Ray-Ban Meta glasses are currently available and supported in the following countries:

• Australia
• Austria
• Belgium
• Canada
• Denmark
• Finland
• France
• Germany
• India
• Ireland
• Italy
• Mexico
• Norway
• Spain
• Sweden
• United Arab Emirates
• United Kingdom
• Contiguous United States (plus Alaska and Hawaii)

Saiba mais sobre ordering Ray-Ban Meta glasses.

With Ray-Ban Stories, you can connect Messenger, WhatsApp and your iPhone or Android phone with the Meta AI mobile app to make calls and send messages using voice controls. Your glasses can also announce when you get messages and read them aloud.

To connect your Messenger, WhatsApp or your phone to the Meta AI mobile app:

1. Na aplicação móvel Meta AI, toque em  no canto inferior direito.
2. Torneira .
3. Torneira Calling and messaging.
4. Torneira Ligar next to one of the providers

Para enviar uma mensagem:

1. Com os óculos postos, diga: "Ei Meta, envia uma mensagem para [nome]".
   • To use a specific provider (e.g. WhatsApp), say “Hey Facebook, message [name] on WhatsApp”.
2. Ouça e confirme se selecionou a pessoa correta.
3. Diga a mensagem que pretende enviar. O seu dispositivo lê-lhe a mensagem para se certificar de que está correta.
4. From here, you can say, “Yes”, “No”, or “Cancel”.

Para efetuar uma chamada:

1. Com os óculos postos, diga: "Ei Meta, liga para o [nome]".
2. Para utilizar um fornecedor específico (por exemplo, WhatsApp), diga "Hey Meta, call [name] on WhatsApp".
3. Ouça e confirme se selecionou a pessoa correta.
4. Depois de confirmar, a chamada inicia a ligação.
5. When you’ve finished with the call, you can hang up from your phone.

Nota: You can also answer or decline incoming calls by saying “Hey Facebook, answer” or “Hey Facebook, decline”.

To disconnect your Messenger, WhatsApp or phone from the Meta AI mobile app:

1. Na aplicação móvel Meta AI, toque em  no canto inferior direito.
2. Torneira .
3. Torneira Calling and messaging.
4. Toque no fornecedor que pretende desligar e, em seguida, toque em Disconnect.

Message announcement and readout

When you connect to a provider and have voice controls turned on, your glasses can announce who’s messaging you and also read your messages aloud.

To set up message announcement and read out:

1. Na aplicação móvel Meta AI, toque em  no canto inferior direito.
2. Torneira .
3. Torneira Calling and messaging.
4. Tap your phone, Messenger or WhatsApp, then tap the toggle next to Announce messages ou Automatic message readout to turn these features on or off.

Notas:

• If you don’t hear message announcements when the toggle is on, make sure that you’ve provided Bluetooth permission in your phone’s settings for the provider app.
• When vanish mode is enabled on Messenger, your glasses won’t be able to read your messages aloud.
• Podem ser aplicadas taxas de operadora sem fios se ligar os óculos ao seu iPhone ou telemóvel Android.
• Quando optar por ligar o seu iPhone ou telemóvel Android aos óculos, ser-lhe-á pedida autorização para aceder aos contactos do seu telemóvel, para que possa fazer chamadas em modo mãos-livres a partir do seu telemóvel com os óculos. Os números de telefone e o histórico de contactos permanecerão nos seus dispositivos e não serão partilhados com os servidores Meta.
• Se o seu telefone for um dispositivo dual SIM, então o SIM predefinido do seu telefone será utilizado para fazer chamadas em modo mãos-livres quando ligado à aplicação móvel Meta AI.

Important information about making emergency calls using Ray-Ban Stories

• As chamadas de emergência (por exemplo, 911 nos EUA) devem ser iniciadas a partir do seu dispositivo móvel.
• Se ligou os seus óculos ao seu telemóvel iPhone ou Android, reveja as informações sobre chamadas de emergência do seu operador para compreender quaisquer limitações.

For existing Ray-Ban Stories users

If you currently use your Facebook account to access your Ray-Ban Stories, you will need to set up a Meta account to continue using your device. If you already have a Meta account, you can enter your login details to continue using your device.

To set up a Meta account if you currently use a Facebook account to access your device:

1. Open the Meta AI mobile app on your phone and follow the on-screen instructions.

For new Ray-Ban Stories users

If you’re a new Ray-Ban Stories user, you can set up your Meta account using your email, Instagram account or Facebook account.

To set up a Meta account as a new user:

1. Open the Meta AI mobile app on your phone and follow the on-screen instructions.

Setting up your Meta account with email

To set up a Meta account using your email address, you will need to provide:

• Email: You can only create one Meta account per email address.
• First and last name: We recommend using your real name in case you need to recover your account or manage your store purchases, but it is not required.
• Birthday: You need to be at least 13 years old to sign up for a Meta account (14 if you live in South Korea or Spain). We use this information to help provide age-appropriate experiences for the youngest members of our community.
• Password: This must be at least 8 characters. Avoid passwords that someone could easily guess.

After setting up your Meta account, you can add or remove this account from the same Accounts Center as your Facebook and Instagram accounts at any time.

Setting up your Meta account with Facebook and Instagram

When you create a Meta account with Facebook or Instagram, your Meta account will be added to the same Accounts Center as your Facebook or Instagram account. You can always choose to remove accounts from the same Accounts Center.

Visit the Instagram ou Facebook help centers if you’re having trouble logging into those accounts.

If you’re having trouble setting up a Meta account, please contact Meta Store Support.