Autor: Kristián Ivančo

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How to use WhatsApp on Ray-Ban Stories and Ray-Ban Meta smart glasses

Ray-Ban Stories and Ray-Ban Meta are smart glasses launched in partnership between Meta and EssilorLuxottica.

You can use these smart glasses with some Meta platforms, including WhatsApp.

How to link WhatsApp

Use the Meta View app to connect Ray-Ban Stories and Ray-Ban Meta smart glasses to WhatsApp on your phone. Full details are available on the Meta Help Center.

Ray-Ban Stories

You can use the hands-free voice commands on Ray-Ban Stories to send and reply to messages and to decline and answer calls.

The voice commands can also announce when you receive messages and read them out loud in English, French and Italian.

You can activate voice commands by saying “Hey Facebook” and speaking your command.

For example, “Hey Facebook, send a message to Anna on WhatsApp.”

Ray-Ban Meta

You can complete even more actions with Ray-Ban Meta smart glasses.

You can use hands-free voice commands to send and reply to messages and to decline and answer calls. You can also use it to share photos.

Voice commands can also announce when you receive messages and read them out loud in English, French and Italian.

You can activate voice commands by saying “Hey Meta” and speaking your command.

For example, “Hey Meta, send a photo to John on WhatsApp.”

You can also share your view from your glasses camera during a WhatsApp audio or video call. You can do this by double tapping the physical capture button on glasses during a call.

You can use this feature even if you haven’t linked WhatsApp in the Meta View app. To enable sharing your view, tap the glasses icon during your next video call for instructions.

About your privacy

When you use WhatsApp on Ray-Ban Stories or Ray-Ban Meta smart glasses, your calls and personal messages are secured with end-to-end encryption. To protect your privacy, as soon as it’s identified that you’re sending a message or making a call, audio content is not sent to Meta servers. Various factors can affect accuracy, such as the clarity of your voice command that indicates the start of a message. No one outside of your chats, not even WhatsApp or Meta, can read or listen to them.

Read our Polityka prywatności for more information.

Related resources

About your privacy when using WhatsApp on Ray-Ban Stories

About end-to-end encryption

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How to use WhatsApp on Ray-Ban Meta smart glasses

Ray-Ban Meta are smart glasses launched in partnership between Meta and EssilorLuxottica. Learn more about Ray-Ban Meta on the Meta Help Center.

You can link WhatsApp to Ray-Ban Meta to send and reply to messages, and to make, answer and decline calls.

You can also share your view from your glasses camera to those you’re calling.

You can allow Assistant to announce when you receive messages and read them out loud in English, French and Italian.

How to link and unlink WhatsApp

Link WhatsApp to Ray-Ban Meta

  1. Open the Meta View app on your phone.
  2. Tap Settings.
  3. Tap Calling and messaging
  4. Or tap your glasses, then tap Calling and messaging.
  5. Tap Connect next to WhatsApp.

Unlink WhatsApp from Meta View on Ray-Ban Meta

  1. Open the Meta View app on your phone.
  2. Tap Settings.
  3. Tap Calling and messaging
  4. Or tap your glasses, then tap Calling and messaging.
  5. Tap WhatsApp, then tap Disconnect.

How to use WhatsApp features

Send a text-based message

  1. Say “Hey Meta, send a message to [name] on WhatsApp”.
  2. Listen and confirm with Meta Assistant that you’ve selected the correct person.
  3. Say the message that you want to send.
  4. Note: Your device will read your message back to you.
  5. Say “Yes”, “No”, or “Cancel”.

Send and receive a voice messages

You can send and listen to voice messages to keep connected with your loved ones and easily communicate on the go.

Make a call

To make a voice call, follow the steps in this article. You can also share your point of view while on a call.

Set up message announcement and read out

You can use Meta Assistant to announce who’s messaging you and to read out your messages.

  1. Open the Meta View app on your phone.
  2. Tap your profile photo.
  3. Tap Calling and messaging.
  4. Or tap your glasses, then tap Calling and messaging.
  5. Tap WhatsApp, then turn Announce messages lub Read out messages on or off.

Note:

  • If you don’t hear message announcements when the toggle is on, make sure you’ve provided Bluetooth permission in your phone’s settings.
  • If you turn Read out messages on, you’ll still need to say “Hey Meta, play message” to play voice messages.

About your privacy

When you use WhatsApp on Ray-Ban Meta smart glasses, your calls and personal messages are secured with end-to-end encryption. To protect your privacy, as soon as it’s identified that you’re sending a message or making a call, audio content is not sent to Meta servers. Various factors can affect accuracy, such as the clarity of your voice command that indicates the start of a message. No one outside of the chat, not even WhatsApp or Meta, can read, listen to, or share them.

Read our Polityka prywatności for more information.

Related resources

How to use WhatsApp on Ray-Ban Stories smart glasses

Dowiedz się więcej on the Meta Help Center

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How to wear your Ray-Ban Meta glasses responsibly

Here are some tips to help you and those around you feel safe and comfortable while you’re wearing your glasses.

For more information on Ray-Ban Meta glasses and responsible use, please see more of our Safety Guidelines.

Respect people’s preferences

Not everyone loves being photographed. Stop recording if anyone expresses that they would rather opt out, and be particularly mindful of others before going live.

Power off in private spaces

Turn off your glasses in sensitive spaces such as the doctor’s surgery, changing room, public toilets, school or place of worship.

Let that capture LED light shine

Show others how the capture LED works so they know when you’re recording. If the capture LED is covered, you’ll be notified to clear it before taking a photo or video or going live.

Be a good community member

Obey the law. Don’t use your glasses to engage in harmful activities such as harassment, infringing on privacy rights or capturing sensitive information such as pin codes.

Keep your eyes on the road

Use caution when operating a motor vehicle while wearing glasses, stay focused on driving.

Show others when you’re capturing

Be respectful of people nearby. Use your voice or a clear gesture when controlling your glasses to let them know that you’re about to capture, particularly before going live.

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Do Ray-Ban Meta glasses have a camera?


Yes! The ultra-wide 12 MP camera on Ray-Ban Meta glasses takes high-quality photos and records videos for up to 3 minutes. The LED privacy light on your AI glasses lets people know when you’re taking a photo or capturing video to ensure others’ privacy is respected (if the LED is covered up, the camera will not function). All photos and videos are imported to your smartphone via the Meta AI app.

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How long can Ray-Ban Meta glasses record video?

The default video length is 3 minutes, but you can change the default length to be shorter in the Meta AI app. To change video length:

  • From the Meta AI app, tap the bottom left of the screen.
  • Swipe down and tap Device settings.
  • If you have multiple devices paired with the Meta AI app, swipe left or right to select the device that you want to adjust settings for before tapping Device settings.
  • Tap Media.
  • Tap Video length.
  • Tap the video length setting that you want.
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Can you take pictures with AI glasses?

You can easily take photos and videos with Ray-Ban Meta glasses. To take a picture, press the capture button on your glasses frame or use voice controls (“Hey Meta, take a photo”). For video, press and hold the capture button or say “Hey Meta, take a video”. When you take a photo or video, the capture LED light activates to indicate to those around you that you may be recording. The camera on your glasses automatically adjusts to your environment for consistently high-quality photo and video captures.

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How can I use Meta live translation?

Here’s how to start live translation:

  • Just say “Hey Meta, start live translation”. You can select the language in the Meta AI app.
  • You can also start live translation from the Meta AI app by tapping the bottom left of the screen:
  • Tap Translate.
  • Tap to select the languages that you want to translate.
  • The first time you use live translations, you’ll need to download the languages that you select.
  • Tap Continue.
  • Tap Start.

You’ll hear a chime on your glasses to let you know that live translation has begun.

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What is the warranty and return policy for Ray-Ban Meta glasses?

Standard returns
Our standard return policy is 30 days from when your order has been dispatched. Once your Ray-Ban Meta glasses have been returned, they will be inspected, and a refund to your original payment method will be issued. Delivery fees are non-refundable.

If you purchased your Ray-Ban Meta glasses from Meta.com, you can use our Find order page to identify your purchase and start a return.

If you purchased your AI glasses from Ray-Ban.com, please contact them to request a refund. Returns are subject to the original retail store’s return policies.

Warranty returns
If you think that your AI glasses are defective, and the return timeframe has expired, you can open a warranty claim with Ray-Ban for a repair or replacement. To open a claim, you’ll need your product serial number and proof of purchase. The warranty is only valid for one or two years from purchase, based on the country of purchase.