Categorie: De basis

Hoe reset je je bril in de fabriek?

Een fabrieksreset verwijdert alle vastleggingen op je bril en vereist dat je je bril ontkoppelen en opnieuw koppelen met de Meta AI mobiele app. Je kunt je bril een fabrieksreset geven vanuit de Meta AI mobiele app of je kunt een handmatige fabrieksreset uitvoeren.

Je bril resetten met de Meta AI mobiele app:

1. Tik in de mobiele Meta AI-app op rechtsonder.
2. Tik op.
   • Als je meerdere apparaten hebt gekoppeld met de Meta AI mobiele app, veeg dan naar links of rechts om het apparaat te selecteren dat je wilt resetten voordat je tikt op .
3. Tik op Algemeen.
4. Tik op Fabrieksreset.
5. Volg de instructies op het scherm.

Je bril handmatig resetten:

1. Sluit de rechter slaaparm.
2. Druk 5 keer op de vastlegknop totdat de meldings-LED oranje wordt.
3. Houd de vastlegknop ingedrukt tot de meldings-LED begint te knipperen.
4. Laat de vastlegknop los en wacht tot de LED eerst wit en vervolgens blauw is voordat hij uitgaat om aan te geven dat de fabrieksreset is voltooid.

Zodra je apparaat in de fabriek is gereset, moet je je bril ontkoppelen en opnieuw koppelen met de mobiele app Meta AI.

Hoe uw laadetui in de fabriek resetten

Als je problemen ondervindt met het gebruik van je oplaadhoes, kan een fabrieksreset helpen.

Je laadkoffer in de fabriek resetten:

1. Haal je bril uit het etui.
2. Houd de knop op de achterkant van de case langer dan 16 seconden ingedrukt om de case te resetten.

You can report any issues with your Ray-Ban Meta glasses from the Meta AI mobile app.

To report a bug:

1. From the Meta AI mobile app, tap your profile picture in the top right.
2. Tik op Help & support.
3. Tik op Submit a report.
4. Follow the on-screen instructions to describe your issue and submit your report.

You can also turn on Shake phone to report a problem, which lets you shake your mobile phone back and forth to trigger a bug report when the Meta AI mobile app is open.

To turn on shake phone to report a problem:

1. From the Meta AI mobile app, tap your profile picture in the top right.
2. Tik op Help & support.
3. Tap the toggle next to Shake phone to report a problem.

If you are interested in tracking the status of a reported security vulnerability (example: remediation status, follow-up questions), we invite you to submit the report through Meta’s Bug Bounty Program. If valid, you might be eligible to receive a payout for reporting the vulnerability to us.

The Meta AI mobile app will notify you of any software updates for your glasses or the app, and updates will be downloaded automatically. You can also check for updates, or turn off automatic updates at any time from Device settings.

To manage update settings for Ray-Ban Meta glasses:

1. Tik in de mobiele Meta AI-app op rechtsonder.
2. Tik op .
   • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping .
3. Tik op Updates.
4. Tap the toggle next to Automatic updates to turn this feature on or off.
5. Tik op Check to check for software updates.

Learn more about what’s new with Ray-Ban Meta glasses release notes.

In order to use Ray-Ban Meta glasses, they must first be paired to your phone using the Meta AI mobile app.

How to pair your glasses with the Meta AI mobile app:

1. Haal je bril uit het etui.
2. Zet je bril aan door de aan/uit-schakelaar op het linker montuur naar de voorkant van de bril te schuiven.
3. Put your glasses back inside the case, making sure that you gently push down on the top of the glasses so that the bottom of the nose bridge on your glasses makes contact with the charging port inside the case.
4. Als de LED op de behuizing blauw begint te knipperen, is je apparaat klaar om gekoppeld te worden met de Meta AI mobiele app.
   • Als je apparaat niet automatisch in de koppelmodus gaat, kun je de koppelmodus handmatig inschakelen door de knop op de achterkant van de hoes minstens 5 seconden ingedrukt te houden.
5. Tik in de mobiele Meta AI-app op  rechtsonder.
6. Tik op  in the top right and follow the on-screen instructions.

Opmerking: Ray-Ban Meta glasses can only pair with one Meta account at a time. You’ll need to fabrieksreset van je bril before someone else can pair them to their account

How to unpair your glasses from the Meta AI mobile app:

1. Tik in de mobiele Meta AI-app op  rechtsonder.
2. Tik op .
   • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to unpair before tapping .
3. Tik op Algemeen.
4. Tik op Unpair glasses.
5. Tik op Unpair.

Opmerking: Unpairing your glasses will not change or erase any settings.

If you’re experiencing an issue with your glasses, restarting might help. Restarting your glasses will not erase any unimported media or cause the glasses to unpair from the Meta AI mobile app.

To restart your glasses:

1. Slide the power button back to power the glasses off.
2. Wait a few seconds, then slide the power button forward to turn the glasses back on. Your glasses will automatically reconnect with the app after they wake up.

If this does not correct the issue, try a forced restart. Force restarting will not delete your captures or require you to pair your glasses to the app again.

To force restart your glasses:

1. Slide the power button back to power the glasses off.
2. Press and hold the capture button.
3. While still holding the capture button, slide the power button forward to turn your glasses back on.
4. Once the status light LED turns red, release the capture button.

After a forced restart, it may take a few minutes for your glasses to reestablish a connection with the app. If your glasses don’t reconnect to the app within a few minutes, you may need to unpair your glasses from the Meta AI mobile app and from the Bluetooth devices on your phone, and then repeat the pairing procedure.

The power switch for Ray-Ban Meta smart glasses is located on the left inner arm of the glasses, near the hinge.

To turn your glasses on:

1. Slide the power switch towards the lenses.
2. The notification LED will blink while your glasses turn on. When it turns solid green, you’re ready to continue.

To turn your glasses off:

1. Slide the power switch towards the back of the glasses.
2. The notification LED will blink red to signal that the glasses are turning off.