{"id":151,"date":"2026-01-01T08:18:10","date_gmt":"2026-01-01T08:18:10","guid":{"rendered":"https:\/\/ivanzo.com\/?page_id=151"},"modified":"2026-01-01T08:18:10","modified_gmt":"2026-01-01T08:18:10","slug":"pravila-povrata","status":"publish","type":"page","link":"https:\/\/ivanzo.com\/hr\/return-policy\/","title":{"rendered":"Pravila povrata"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>Uvjeti povrata<\/strong><\/h3>\n\n\n\n<p>Ova Pravila povrata primjenjuju se na kupnje obavljene putem na\u0161e internetske trgovine i u skladu su s va\u017ee\u0107im zakonima Europske unije o za\u0161titi potro\u0161a\u010da.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Pravo na odustajanje (14 dana)<\/strong><\/h3>\n\n\n\n<p>Kao potro\u0161a\u010d imate pravo odustati od ugovora o kupnji&nbsp;<strong>u roku od 14 dana<\/strong>&nbsp;bez navo\u0111enja ikakvog razloga.<\/p>\n\n\n\n<p>Rok za odustajanje isti\u010de&nbsp;<strong>14 dana od dana kada vi ili tre\u0107a strana koju ste imenovali (osim prijevoznika) fizi\u010dki preuzmete robu<\/strong>.<\/p>\n\n\n\n<p>Da biste ostvarili svoje pravo na odustanak od ugovora, morate nas obavijestiti o svojoj odluci jasnom izjavom poslanom e-po\u0161tom ili po\u0161tom.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Kako vratiti proizvod<\/strong><\/h3>\n\n\n\n<p>Za pokretanje povrata, molimo vas da nas unaprijed kontaktirate na:<\/p>\n\n\n\n<p><strong>E-po\u0161ta:<\/strong>&nbsp;info@ivanzo.com<\/p>\n\n\n\n<p>Nakon potvrde, primit \u0107ete upute o tome kako i kamo poslati proizvod.<\/p>\n\n\n\n<p>Vra\u0107ena roba mora biti poslana&nbsp;<strong>bez nepotrebnog odga\u0111anja<\/strong>, najkasnije do&nbsp;<strong>14 dana<\/strong>&nbsp;nakon \u0161to nas obavijestite o va\u0161em povla\u010denju.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Uvjeti za povrat robe<\/strong><\/h3>\n\n\n\n<p>Da bi proizvod ispunjavao uvjete za povrat, mora:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Biti nekori\u0161ten i neo\u0161te\u0107en<\/li>\n\n\n\n<li>Vratite u izvornom stanju<\/li>\n\n\n\n<li>Uklju\u010dite originalno pakiranje, pribor, priru\u010dnike i sve uklju\u010dene predmete<\/li>\n<\/ul>\n\n\n\n<p>Pridr\u017eavamo pravo odbiti povrat ako proizvod pokazuje znakove kori\u0161tenja, o\u0161te\u0107enja ili nepotpune ambala\u017ee.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Povrat novca<\/strong><\/h3>\n\n\n\n<p>Nakon \u0161to primimo i pregledamo vra\u0107eni proizvod, obavijestit \u0107emo vas o odobrenju va\u0161eg povrata novca.<\/p>\n\n\n\n<p>Ako bude odobreno, povrat \u0107e biti obra\u0111en&nbsp;<strong>u roku od 14 dana<\/strong>&nbsp;koriste\u0107i istu metodu pla\u0107anja koja je kori\u0161tena za izvornu transakciju, osim ako nije druga\u010dije dogovoreno.<\/p>\n\n\n\n<p>Imajte na umu:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tro\u0161kovi dostave za povrat robe su\u00a0<strong>snosi kupac<\/strong><\/li>\n\n\n\n<li>Izvorni tro\u0161kovi dostave vra\u0107aju se samo do cijene najjeftinije standardne opcije dostave.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Iznimke od prava povrata<\/strong><\/h3>\n\n\n\n<p>Pravo na odustajanje od ugovora&nbsp;<strong>ne<\/strong>&nbsp;primjenjuju se na:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Roba koja je otpe\u010da\u0107ena nakon dostave i ne mo\u017ee se vratiti iz higijenskih ili zdravstvenih razloga<\/li>\n\n\n\n<li>Roba koja je o\u010dito kori\u0161tena, o\u0161te\u0107ena ili izmijenjena<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>O\u0161te\u0107eni ili neispravni artikli<\/strong><\/h3>\n\n\n\n<p>Ako primite neispravan, o\u0161te\u0107en ili neto\u010dan proizvod, molimo vas da nas odmah kontaktirate. Takvi se slu\u010dajevi rje\u0161avaju u skladu s na\u0161im&nbsp;<strong>Pravila o pritu\u017ebama i jamstvu<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Kontaktni podaci<\/strong><\/h3>\n\n\n\n<p><strong>Trending Up sro.<\/strong><\/p>\n\n\n\n<p>\u0160ari\u0161sk\u00fd \u0160tiavnik 13<\/p>\n\n\n\n<p>090 42 \u0160ari\u0161sk\u00fd \u0160tiavnik<\/p>\n\n\n\n<p>Slova\u010dka Republika<\/p>\n\n\n\n<p>ID tvrtke: 56383771<\/p>\n\n\n\n<p>PDV broj: SK2122289125<\/p>\n\n\n\n<p><strong>E-po\u0161ta:<\/strong>&nbsp;info@ivanzo.com<\/p>\n\n\n\n<p><strong>Telefon:<\/strong>&nbsp;+421 944 780 345<\/p>","protected":false},"excerpt":{"rendered":"<p>Conditions of Returns This Return Policy applies to purchases made through our online store and complies with applicable European Union consumer protection laws. Right of Withdrawal (14 Days) As a consumer, you have the right to withdraw from the purchase contract&nbsp;within 14 days&nbsp;without giving any reason. The withdrawal period expires&nbsp;14 days from the day you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-151","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ivanzo.com\/hr\/wp-json\/wp\/v2\/pages\/151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ivanzo.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ivanzo.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ivanzo.com\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ivanzo.com\/hr\/wp-json\/wp\/v2\/comments?post=151"}],"version-history":[{"count":1,"href":"https:\/\/ivanzo.com\/hr\/wp-json\/wp\/v2\/pages\/151\/revisions"}],"predecessor-version":[{"id":152,"href":"https:\/\/ivanzo.com\/hr\/wp-json\/wp\/v2\/pages\/151\/revisions\/152"}],"wp:attachment":[{"href":"https:\/\/ivanzo.com\/hr\/wp-json\/wp\/v2\/media?parent=151"}],"curies":[{"name":"radni list","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}