You can report any issues with your Ray-Ban Meta glasses from the Meta AI mobile app.
To report a bug:
- From the Meta AI mobile app, tap your profile picture in the top right.
- Dodirnite Help & support.
- Dodirnite Submit a report.
- Follow the on-screen instructions to describe your issue and submit your report.
You can also turn on Shake phone to report a problem, which lets you shake your mobile phone back and forth to trigger a bug report when the Meta AI mobile app is open.
To turn on shake phone to report a problem:
- From the Meta AI mobile app, tap your profile picture in the top right.
- Dodirnite Help & support.
- Dodirnite prekidač pored Shake phone to report a problem.
If you are interested in tracking the status of a reported security vulnerability (example: remediation status, follow-up questions), we invite you to submit the report through Meta’s Bug Bounty Program. If valid, you might be eligible to receive a payout for reporting the vulnerability to us.
