Catégorie : Questions fréquemment posées

Your glasses and case each have a battery that requires charging. You can check the charge level of your devices using the Meta AI app or your charging case.

From the Meta View app:

• When your glasses are connected to the Meta AI app, you’ll be able to see the charge status of your glasses on the home screen in the top left.
• You can also view the charge level of your glasses by tapping . If your glasses are docked in the case, you can also view the charge level of your case.

À partir de votre étui de chargement :

L'étui de chargement est doté d'une LED sur la face avant qui indique le niveau de charge des lunettes et de l'étui.

• Green solid light: glasses fully charged
• Orange solid light: glasses charging
• Red blinking light: charging error

To charge your case:

1. Connectez l'étui à un adaptateur d'alimentation à l'aide d'un câble USB-C en le branchant au bas de l'étui de chargement.
2. Plug the power adapter into a wall outlet.

Charging cable requirements:

• USB-C vers USB-C ou USB-C vers USB-A (conforme à la norme USB-C)
• Toute génération d'USB devrait être compatible
• At least 1.2A Current Rated (lower current rated cables still work but at slower charge speeds)

Power adapter requirements:

• USB-C or USB-A Compliant Chargers
• 5W or greater (lower wattage chargers likely still compatible but charge times could be slower)
• USB-PD (Power Delivery) not a requirement

Vous trouverez de plus amples informations et les coordonnées de notre service clientèle sur le site Internet de la Commission européenne. Centre d'aide Meta.

Learn more at our Prescription Lenses hub.

The eligible Rx range for Ray-Ban Meta glasses is -6.00 to +4.00 total power.

Ray-Ban Meta glasses are prescription lens compatible. You can order your Ray-Ban Meta glasses with prescription lenses directly from Meta.com. Select your frame and click the ‘Customize prescription lenses’ link.

Yes! The ultra-wide 12 MP camera on Ray-Ban Meta glasses takes high-quality photos and records videos for up to 3 minutes. The LED privacy light on your AI glasses lets people know when you’re taking a photo or capturing video to ensure others’ privacy is respected (if the LED is covered up, the camera will not function). All photos and videos are imported to your smartphone via the Meta AI app.

The default video length is 3 minutes, but you can change the default length to be shorter in the Meta AI app. To change video length:

• From the Meta AI app, tap the bottom left of the screen.
• Swipe down and tap Device settings.
• If you have multiple devices paired with the Meta AI app, swipe left or right to select the device that you want to adjust settings for before tapping Device settings.
• Tap Media.
• Tap Video length.
• Tap the video length setting that you want.

You can easily take photos and videos with Ray-Ban Meta glasses. To take a picture, press the capture button on your glasses frame or use voice controls (“Hey Meta, take a photo”). For video, press and hold the capture button or say “Hey Meta, take a video”. When you take a photo or video, the capture LED light activates to indicate to those around you that you may be recording. The camera on your glasses automatically adjusts to your environment for consistently high-quality photo and video captures.

Here’s how to start live translation:

• Just say “Hey Meta, start live translation”. You can select the language in the Meta AI app.
• You can also start live translation from the Meta AI app by tapping the bottom left of the screen:
• Tap Translate.
• Tap to select the languages that you want to translate.
• The first time you use live translations, you’ll need to download the languages that you select.
• Tap Continue.
• Tap Start.

You’ll hear a chime on your glasses to let you know that live translation has begun.