Our standard return policy is 30 days from when you receive your order. Once a product is returned, it will be inspected and a refund will be issued to your original payment method. Shipping fees are non-refundable. Start a return ici.
Auteur/autrice : Kristián Ivančo
What can I expect when I purchase a refurbished device?
Here’s what you can expect from fully-restored refurbished Ray-Ban Meta glasses:
- Thoroughly cleaned and rigorously inspected
- Boxed with the same accessories and cables as new devices
- Returned to original factory settings to function and look like new
- All branded markings, letters and logos are as good as new
- If repaired, all components are genuine and from the original manufacturer
- Peace of mind with free shipping, 30-day free returns, and a one-year limited warranty provided by Ray-Ban
What does it mean to be refurbished?
All Ray-Ban Meta glasses are inspected and thoroughly tested, professionally cleaned, and restored to original factory settings so they function and look like new and include the same accessories and cables as new devices.
Can I use this cable to transfer data to and from my Quest headset or Ray-Ban Meta?
Yes, this cable can be used to transfer data.
Can this power adapter charge my Ray-Ban Meta?
Yes, you can charge your Ray-Ban Meta smart glasses with this adapter.
Will this charging case work with my Ray-Ban Stories glasses?
No, this charging case is only compatible with Ray-Ban Meta glasses.
Is this the same charging case as the one included with my Ray-Ban Meta glasses?
This is the same charging case case that comes in-box with all Ray-Ban Meta glasses.
How do I check the charge level of my glasses and case?
Your glasses and case each have a battery that requires charging. You can check the charge level of your devices using the Meta AI app or your charging case.
From the Meta View app:
- When your glasses are connected to the Meta AI app, you’ll be able to see the charge status of your glasses on the home screen in the top left.
- You can also view the charge level of your glasses by tapping
. If your glasses are docked in the case, you can also view the charge level of your case.
À partir de votre étui de chargement :
L'étui de chargement est doté d'une LED sur la face avant qui indique le niveau de charge des lunettes et de l'étui.
- Green solid light: glasses fully charged
- Orange solid light: glasses charging
- Red blinking light: charging error
How do I charge the Ray-Ban Meta charging case?
To charge your case:
- Connectez l'étui à un adaptateur d'alimentation à l'aide d'un câble USB-C en le branchant au bas de l'étui de chargement.
- Plug the power adapter into a wall outlet.
Charging cable requirements:
- USB-C vers USB-C ou USB-C vers USB-A (conforme à la norme USB-C)
- Toute génération d'USB devrait être compatible
- At least 1.2A Current Rated (lower current rated cables still work but at slower charge speeds)
Power adapter requirements:
- USB-C or USB-A Compliant Chargers
- 5W or greater (lower wattage chargers likely still compatible but charge times could be slower)
- USB-PD (Power Delivery) not a requirement
Où puis-je trouver plus d'informations, de soutien et de FAQ sur les lunettes Ray-Ban Meta ?
Vous trouverez de plus amples informations et les coordonnées de notre service clientèle sur le site Internet de la Commission européenne. Centre d'aide Meta.