Category: Meta Smart Glasses Support | AI glasses, Ray-Ban Meta, Ray-Ban Stories help

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How to add or remove an account from Accounts Centre using the Meta AI mobile app

Your Accounts Centre is a place where you can manage connected experiences (such as syncing your profile information) across your Facebook, Instagram and Meta accounts.

How to add an account

To add an account to Accounts Centre:

  1. From the Meta AI mobile app, tap your profile picture in the top right.
  2. Tap Accounts Centre.
  3. Tap Accounts.
  4. Tap Add accounts.

How to remove an account

To remove an account from Accounts Centre:

  1. From the Meta AI mobile app, tap your profile picture in the top right.
  2. Tap Accounts Centre.
  3. Tap Accounts.
  4. Tap Remove next to the account that you want to remove.
  5. To remove your Meta account, tap  next to your Meta account, then tap Remove account.

Learn more about Accounts Centre.

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How to manage a Meta account on Ray-Ban Meta glasses and Ray-Ban Stories

You can manage your Meta account settings for Ray-Ban Meta glasses and Ray-Ban Stories, such as your Meta account name or the email address associated with your account, from the Meta AI mobile app.

To manage your Meta account:

  1. From the Meta AI mobile app, tap your profile picture in the top right.
  2. Swipe down and tap Accounts Centre.
  3. Tap Accounts.
  4. Select your Meta account.
    • From here, you can tap Edit next to the information that you want to change.
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How to set up a Meta account for Ray-Ban Meta glasses

A Meta account is required to use your Ray-Ban Meta glasses. If you already have a Meta account, you can enter your login details to continue using your device. If you don’t have a Meta account, you can set one up using your email address, Instagram account or Facebook account.

To set up a Meta account:

  1. Open the Meta AI mobile app on your phone and follow the on-screen instructions.

How to set up a new Meta account with email

To set up a Meta account using your email address, you will need to provide:

  • Email address: You can only create one Meta account per email address.
  • First name and surname: We recommend using your real name in case you need to recover your account or manage your store purchases, but it is not required.
  • Date of birth: You need to be at least 13 years old to sign up for a Meta account in most regions. We use this information to help provide age-appropriate experiences for the youngest members of our community.
  • Password: This must be at least eight characters long. Avoid passwords that someone could easily guess.

After setting up your Meta account, you can add or remove this account from the same Accounts Centre as your Facebook and Instagram accounts at any time.

How to set up a new Meta account with Facebook or Instagram

When you create a Meta account with Facebook or Instagram, your Meta account will be added to the same Accounts Centre as your Facebook or Instagram account. You can always choose to remove accounts from the same Accounts Centre.

Visit the Instagram or Facebook Help Centres if you’re having trouble with logging in to those accounts.

If you’re having trouble with setting up a Meta account, please contact Meta Store Support.

Learn more about how to add additional devices, such as a second pair of glasses, to the Meta AI mobile app.

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Voice controls that you can use with “Hey Facebook” on Ray-Ban Stories

If you enable the “Hey Facebook” wake word, you can say “Hey Facebook” to capture photos and videos hands-free. You can choose to enable the “Hey Facebook” wake word from Settings in the Meta AI mobile app.

Photo and video capture

  • “Hey Facebook, take a photo.”
  • “Hey Facebook, take a video.”
  • “Hey Facebook, start recording.”
  • “Hey Facebook, stop recording.”

Once a photo or video has been captured, you can import it to the Meta AI mobile app and view your photos and videos from your phone.

Calling and messaging

  • “Hey Facebook, call [name].”
  • “Hey Facebook, send a message to [name].”
  • “Hey Facebook, answer.”
  • “Hey Facebook, decline.”

Learn more about calling and messaging with Ray-Ban Stories.

Media and volume control

  • “Hey Facebook, pause.”
  • “Hey Facebook, next.”
  • “Hey Facebook, stop.”
  • “Hey Facebook, resume.”
  • “Hey Facebook, volume up.”
  • “Hey Facebook, volume down.”
  • “Hey Facebook, next song.”
  • “Hey Facebook, previous song.”

Battery status

  • “Hey Facebook, battery status.”
  • “Hey Facebook, how much battery is left?”

Voice commands operate in English, French and Italian.

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Use voice controls with Ray-Ban Stories

Voice controls enable a hands-free way to capture photos and videos and to make calls and send messages with Messenger, WhatsApp and your phone using Ray-Ban Stories. To activate voice controls on Ray-Ban Stories, either say “Hey Facebook”, or tap and hold the touchpad on your glasses.

To turn on voice controls:

  1. From the Meta AI mobile app, tap  in the bottom-right.
  2. Tap .
    • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping .
  3. Tap Voice.
  4. Tap the toggle next to Voice controls to turn this feature on.

From here, you can also turn on the “Hey Facebook” wake word. When this is turned on, you can say “Hey Facebook” to activate voice controls. Learn more about what you can say with “Hey Facebook”.

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How to change the language or voice of Meta AI on Ray-Ban Meta glasses

You can chance the language or voice of Meta AI on Ray-Ban Meta glasses from Device settings in the Meta AI mobile app.

How to change the language or voice of Meta AI on Ray-Ban Meta glasses:

  1. From the Meta AI mobile app, tap  in the bottom-right.
  2. Tap .
    • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping .
  3. Tap Meta AI.
  4. Tap Language and voice.
  5. From here, you can tap Language to select a different language for Meta AI, select a new speaking rate by tapping on the slider or tap next to a voice to select a new voice.
  6. After you’ve made any changes, tap Save.
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Ask Meta AI about what you see on Ray-Ban Meta glasses

You can ask Meta AI questions about what you’re looking at by saying “Hey Meta…” and then asking for more information about what you’re looking at. You can say “Hey Meta, look and…” to ask Meta AI to take a photo to use in its response.

You can also take a photo, either by voice or by using the capture button and within a few seconds, say “Hey Meta…” to ask a question about the photo.

You could ask Meta AI for the English translations of a sign you’re looking at in Italian, what’s the name of the houseplant that you’re looking at or to write a funny caption for the photo that you just took of a dog chasing its own tail. There are lots of things Meta AI can do and we’re working on expanding that list over time.

How does it work?

When you ask Meta AI questions about what you’re looking at, your glasses will send a photo to Meta’s cloud to be processed with AI. After processing, Meta AI will deliver an audio response on your glasses, and you will be able to review your request, the image and the response in  History.

How to ask Meta AI about what you see

Here’s just a few examples of what you can do when using your camera with Meta AI.

Ask about the world around you

  • “Hey Meta, describe what I’m seeing.”
  • “Hey Meta, tell me about this monument.”
  • “Hey Meta, translate this text into English.”
  • “Hey Meta, summarise this.”

Take actions on text around you

You can point at text and say things such as:

  • “Hey Meta, call this phone number.”
  • “Hey Meta, message this phone number.”
  • “Hey Meta, scan this QR code.”

Get gardening tips

  • “Hey Meta, how much water do these flowers need?”

Express yourself

  • “Hey Meta, describe this landscape in an inspiring way.”
  • “Hey Meta, write a funny poem about this dog.”

Bear in mind that you can also take a picture, either by voice or by using the capture button, and within a few seconds say “Hey Meta…” to ask questions about the world around you.

Learn more about Meta AI on Ray-Ban Meta glasses.

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Learn more about Meta AI on Ray-Ban Meta glasses

To learn more about Meta AI and the AI experiences that we’re introducing across Meta, visit https://ai.meta.com/genai/.

The Meta AI service on Ray-Ban Meta glasses is a powerful tool that can help you stay informed and get things done hands-free while you’re on the go. With Meta AI, you can ask general questions and receive audio responses, or, depending on the features available to you, take images and ask questions about the contents of the images.

What you can do with Meta AI

With Meta AI, you can ask a wide range of questions and receive helpful responses. For example, if you’re cooking for a group of friends, you could ask “Hey Meta. I’m grilling scallops, corn on the cob and burgers. How long should I cook each of them?” You could even follow up with “Hey Meta. What salad goes well with that?”

We are constantly working to expand the types of questions that you can ask and improve the product experience based on feedback and usage.

Meta AI on your glasses allows you to ask questions about the world around you. You can also take an image, either by voice or by using the capture button, and within a few seconds say “Hey Meta…” to ask a question about the image.

For example, say “Hey Meta, tell me what you see” to get a description of the world around you. You can also say “Hey Meta, look and…” to ask Meta AI to take a photo to use in its response. You could ask Meta AI for the English translations of a sign that you’re looking at in Italian, what’s the name of the houseplant that you’re looking at or to write a funny caption for the photo that you just took of a dog chasing its own tail. Learn more about asking Meta AI about what you see.

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Manage your voice activity log for Ray-Ban Meta glasses

Voice activity log

Voice interactions on Ray-Ban Meta glasses are stored in your voice activity log. Storing your voice interactions will help us better understand and fulfil requests, as well as respond to a wide range of speech patterns and phrases. We can process stored voice interactions using machine learning and trained reviewers to improve Meta products. For example, people that speak a regional dialect will help us better understand and more accurately respond to requests from people that speak that regional dialect.

Trained reviewers are useful in evaluating how well voice controls respond to your voice command. For example, reviewers can evaluate if your glasses actually took a photo, and help improve Meta products to respond more accurately over time.

To view your voice activity log:

  1. From the Meta AI mobile app, tap  in the bottom-right.
  2. Tap .
    • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping .
  3. Swipe down and tap Glasses privacy.
  4. Tap Voice activity log.

Download your information

You can download stored transcripts, audio recordings and related data, such as the serial number of your glasses or the general category of your voice interaction with the Download your information tool.

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Learn more about showing “Made with Ray-Ban Meta”

Videos you capture with Ray-Ban Meta glasses will show “Made with Ray-Ban Meta” when you share them to Instagram or Facebook, even if you use another app to edit them. You can turn this feature off at any time from Device settings in the Meta AI mobile app. Bear in mind that you’ll still see “Made with Ray-Ban Meta” when you post unedited media from the Meta AI mobile app to Instagram or Facebook.

How does showing “Made with Ray-Ban Meta” work?

When you capture videos with your glasses, a watermark will be added. This watermark is not visible to the naked eye, but can be detected by certain software. When you share media that you capture from Ray-Ban Meta glasses to Instagram or Facebook, the invisible watermark will be detected, and a visible “Made with Ray-Ban Meta” label will be added to your post or message.

How to turn showing “Made with Ray-Ban Meta” on or off

  1. From the Meta AI mobile app, tap  in the bottom-right.
  2. Tap .
    • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping .
  3. Swipe down and tap Media.
  4. Tap the toggle next to Always show “Made with Ray-Ban Meta” to turn this feature on or off.