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What can I expect when I purchase a refurbished device?

Here’s what you can expect from fully-restored refurbished Ray-Ban Meta glasses:

  • Thoroughly cleaned and rigorously inspected
  • Boxed with the same accessories and cables as new devices
  • Returned to original factory settings to function and look like new
  • All branded markings, letters and logos are as good as new
  • If repaired, all components are genuine and from the original manufacturer
  • Peace of mind with free shipping, 30-day free returns, and a one-year limited warranty provided by Ray-Ban
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How do I check the charge level of my glasses and case?

Your glasses and case each have a battery that requires charging. You can check the charge level of your devices using the Meta AI app or your charging case.

From the Meta View app:

  • When your glasses are connected to the Meta AI app, you’ll be able to see the charge status of your glasses on the home screen in the top left.
  • You can also view the charge level of your glasses by tapping Settings icon. If your glasses are docked in the case, you can also view the charge level of your case.

From your charging case:

The charging case has an LED on the front that shows the charge level of your glasses and case.

  • Green solid light: glasses fully charged
  • Orange solid light: glasses charging
  • Red blinking light: charging error
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How do I charge the Ray-Ban Meta charging case?

To charge your case:

  1. Connect the case to a power adapter using a USB-C cable by plugging it into the bottom of the charging case.
  2. Plug the power adapter into a wall outlet.

Charging cable requirements:

  • USB-C to USB-C or USB-C to USB-A (compliant with USB-C Standard)
  • Any generation of USB should be compatible
  • At least 1.2A Current Rated (lower current rated cables still work but at slower charge speeds)

Power adapter requirements:

  • USB-C or USB-A Compliant Chargers
  • 5W or greater (lower wattage chargers likely still compatible but charge times could be slower)
  • USB-PD (Power Delivery) not a requirement