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Author: Kristián Ivančo
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How to order a replacement charging case for Ray-Ban Meta glasses
Ray-Ban Meta glasses come with a charging case. You can order extra or replacement cases from meta.com or Ray-Ban.
Order from meta.com
Charging cases for Ray-Ban Meta glasses are available on meta.com. Ordering a charging case for Ray-Ban Meta glasses from meta.com is currently available in the US, Canada, UK, France, Germany, Italy and Spain.
Order from Ray-Ban
Charging cases for Ray-Ban Meta glasses are also available for purchase through the Ray-Ban After Sales Portal. You’ll need to create an account if you don’t already have one. Once you’ve logged in as a registered user, select Buy replacement parts and enter your Ray-Ban Meta model code to ensure that the correct charging case is purchased. Orders are currently limited to one case per order.
Pairing glasses with a new case
All styles of Ray-Ban Meta smart glasses are compatible with the official Ray-Ban Meta charging case. Placing the glasses in the new charging case and opening the Meta AI mobile app will update your settings to show the new case serial number.
Note: It’s not possible to replace the battery inside your glasses or charging case. Learn more about how to charge your Ray-Ban Meta glasses and case.
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Order Ray-Ban Meta glasses
You can buy Ray-Ban Meta glasses in supported countries. You can purchase Ray-Ban Meta glasses from the Meta Store and other certified Meta retailers. Learn more about shipping orders from the Meta Store.
Ray-Ban Meta glasses are also available on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online and in store).
Try out Ray-Ban Meta glasses
To try out Ray-Ban Meta glasses, use our demo finder to locate the nearest store with Ray-Ban Meta glasses available.
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How to save memories with Meta AI using Ray-Ban Meta glasses
Saving memories with Meta AI on Ray-Ban Meta glasses is currently available in English in the US and Canada.
This feature is not currently available in your area.
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How to use live translation on Ray-Ban Meta glasses
With live translation on Ray-Ban Meta glasses, you can understand speech or listen to audio in French, Italian, Spanish or English. In a conversation, your response is translated for another person to read in the Meta AI mobile app.
To start live translation:
- From the Meta AI mobile app, tap
in the bottom right.
- Tap
.
- If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to use for live translation before tapping
.
- If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to use for live translation before tapping
- Tap Translate.
- Tap
to select the languages that you want to translate.
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- The first time that you use live translations, you’ll need to download the languages that you select.
- Tap Continue.
- Tap Start.
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- You’ll hear a chime on your glasses to let you know that live translation has begun.
You can also start live translation by saying, “Hey Meta, start live translation”. You can change the languages in the Meta AI mobile app.
To stop live translation, you can do any one of the following:
- Say “Hey Meta, stop live translation”.
- Tap and hold the touchpad on your glasses.
- Tap Stop in the Meta AI mobile app.
- From the Meta AI mobile app, tap
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How to use Shazam on Ray-Ban Meta glasses
Shazam on Ray-Ban Meta glasses is currently available in English in selected regions.
This feature is not currently available in your area.
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How to call a Volunteer using Be My Eyes on Ray-Ban Meta glasses
Be My Eyes Call a Volunteer is currently available in English in the US, UK, Canada, Australia and Ireland.
This feature is not currently available in your area.
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Respond without “Hey Meta” on Ray-Ban Meta glasses
When this feature is turned on, you can make a follow-up request or ask your glasses another question without saying “Hey Meta”.
For example,
- You could ask “Hey Meta, when was the Washington Monument built?” and then after you get a response ask “How tall is it?”
- You could ask “Hey Meta, what’s the weather like in Seattle?” and then after you get a response ask “How much battery do I have left?”
Respond without “Hey Meta” is on by default. You can turn this feature on or off at any time from the Meta AI mobile app in Device settings.
To turn Respond without “Hey Meta” on or off:
- From the Meta AI mobile app, tap
in the bottom right.
- Tap
.
- If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device that you want to adjust settings for before tapping
.
- If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device that you want to adjust settings for before tapping
- Tap Meta AI.
- Tap “Hey Meta” preferences.
- Tap the toggle next to Respond without “Hey Meta” to turn this feature on or off.
When this feature has been turned on, your microphone will stay on for a brief duration after each request that you make and will turn off automatically in a few seconds if you don’t make an additional request. You can end a conversation with your glasses by saying “Stop” or “Cancel”.
If you start talking in the few seconds following a voice command, the glasses will record and process your audio during that time. The notification LED will show if your glasses are processing your audio.
To protect your privacy, if we detect speech not intended for your glasses, your glasses will not react. Say another request may also be disabled after certain requests, such as music controls (e.g. “Hey Meta, turn up the volume”) to ensure that we don’t disrupt playback.
Note: This feature is not available if your microphone is in active use. For example, if your first request was to make a phone call to someone or take a video, your glasses will not be listening for your follow-up request.
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How to use reminders on Ray-Ban Meta glasses
Reminders are currently available in English in the US, Canada and Australia.
With reminders, you can ask Meta AI to remember anything or remind you about something at a specific time. You can also create reminders from what you see and ask Meta AI for the details when you need them. Your glasses and phone will notify you about reminders, and you can manage reminders in the Meta AI mobile app.
To use reminders, ensure that you have push notifications turned on for the Meta AI mobile app and that your glasses are connected to your phone with Bluetooth.
How to use reminders with Meta AI
- To create a reminder you can say things like: “Hey Meta, remember this tracking number,” or “Hey Meta, set a reminder for my doctor’s appointment at noon tomorrow.”
- To edit or cancel a reminder you just created you can say something like: “Hey Meta, change my reminder for Tuesday to Wednesday.” You can also edit reminders at any time using the Meta AI mobile app.
- To retrieve details from your reminders you can say things like: “Hey Meta, search my reminders for my hotel room number,” or “Hey Meta, what are my upcoming reminders?”
How to manage reminders with the Meta AI mobile app
You can view and manage reminders from
Devices in the Meta AI mobile app.
To edit or delete reminders using the Meta AI mobile app:
- From the Meta AI mobile app, tap
in the bottom right.
- Tap
.
- If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping
.
- If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping
- Tap Reminders.
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- To edit a reminder, tap the reminder, then tap Edit and make the desired changes, then tap Save.
- To delete a reminder, tap the reminder then tap Delete.
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How to use timers on Ray-Ban Meta glasses
You can set a timer for up to 24 hours in the future usingvoice controls on Ray-Ban Meta glasses. You can have up to three active timers and can cancel or change timers at any time. Your glasses and phone will notify you about timers, and you can manage timers in the Meta AI mobile app.
To use timers, ensure that you have push notifications turned on for the Meta AI mobile app, and that your glasses are connected to your phone with Bluetooth.
How to manage timers using Meta AI
- To set a timer you can say something like: “Hey Meta, set a timer for 5 minutes.”
- To change a timer you can say something like: “Hey Meta, change my 5 minute timer to 10 minutes.”
- To cancel a timer you can say something like: “Hey Meta, cancel my 30 minute timer.”
- To check the remaining time of a timer you can say something like: “Hey Meta, how much time is left in my timer?”
- To review active timers you can say something like: “Hey Meta, what are my timers?”
How to manage active timers using the Meta AI mobile app
To manage active timers using the Meta AI mobile app:
- From the Meta AI mobile app, tap
in the bottom right.
- Active timers will appear blow Timers.
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- Tap
next to an existing timer to pause it.
- Tap
next to a paused timer to resume it.
- To delete an existing timer, tap the timer then tap Delete.
- Tap
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How to stream Audible on Ray-Ban Meta glasses
Audible on Ray-Ban Meta glasses is currently available in English in the US.
This feature is not currently available in your area.