Ivanzo

Author: Kristián Ivančo

  • Learn more about Meta AI on Ray-Ban Meta glasses

    To learn more about Meta AI and the AI experiences that we’re introducing across Meta, visit https://ai.meta.com/genai/.

    The Meta AI service on Ray-Ban Meta glasses is a powerful tool that can help you stay informed and get things done hands-free while you’re on the go. With Meta AI, you can ask general questions and receive audio responses, or, depending on the features available to you, take images and ask questions about the contents of the images.

    What you can do with Meta AI

    With Meta AI, you can ask a wide range of questions and receive helpful responses. For example, if you’re cooking for a group of friends, you could ask “Hey Meta. I’m grilling scallops, corn on the cob and burgers. How long should I cook each of them?” You could even follow up with “Hey Meta. What salad goes well with that?”

    We are constantly working to expand the types of questions that you can ask and improve the product experience based on feedback and usage.

    Meta AI on your glasses allows you to ask questions about the world around you. You can also take an image, either by voice or by using the capture button, and within a few seconds say “Hey Meta…” to ask a question about the image.

    For example, say “Hey Meta, tell me what you see” to get a description of the world around you. You can also say “Hey Meta, look and…” to ask Meta AI to take a photo to use in its response. You could ask Meta AI for the English translations of a sign that you’re looking at in Italian, what’s the name of the houseplant that you’re looking at or to write a funny caption for the photo that you just took of a dog chasing its own tail. Learn more about asking Meta AI about what you see.

  • Manage your voice activity log for Ray-Ban Meta glasses

    Voice activity log

    Voice interactions on Ray-Ban Meta glasses are stored in your voice activity log. Storing your voice interactions will help us better understand and fulfil requests, as well as respond to a wide range of speech patterns and phrases. We can process stored voice interactions using machine learning and trained reviewers to improve Meta products. For example, people that speak a regional dialect will help us better understand and more accurately respond to requests from people that speak that regional dialect.

    Trained reviewers are useful in evaluating how well voice controls respond to your voice command. For example, reviewers can evaluate if your glasses actually took a photo, and help improve Meta products to respond more accurately over time.

    To view your voice activity log:

    1. From the Meta AI mobile app, tap  in the bottom-right.
    2. Tap .
      • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping .
    3. Swipe down and tap Glasses privacy.
    4. Tap Voice activity log.

    Download your information

    You can download stored transcripts, audio recordings and related data, such as the serial number of your glasses or the general category of your voice interaction with the Download your information tool.

  • Learn more about showing “Made with Ray-Ban Meta”

    Videos you capture with Ray-Ban Meta glasses will show “Made with Ray-Ban Meta” when you share them to Instagram or Facebook, even if you use another app to edit them. You can turn this feature off at any time from Device settings in the Meta AI mobile app. Bear in mind that you’ll still see “Made with Ray-Ban Meta” when you post unedited media from the Meta AI mobile app to Instagram or Facebook.

    How does showing “Made with Ray-Ban Meta” work?

    When you capture videos with your glasses, a watermark will be added. This watermark is not visible to the naked eye, but can be detected by certain software. When you share media that you capture from Ray-Ban Meta glasses to Instagram or Facebook, the invisible watermark will be detected, and a visible “Made with Ray-Ban Meta” label will be added to your post or message.

    How to turn showing “Made with Ray-Ban Meta” on or off

    1. From the Meta AI mobile app, tap  in the bottom-right.
    2. Tap .
      • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping .
    3. Swipe down and tap Media.
    4. Tap the toggle next to Always show “Made with Ray-Ban Meta” to turn this feature on or off.

  • Learn more about cloud media on Ray-Ban Meta glasses

    Certain features, such as sharing from your glasses using your voice (“Hey Meta, send a photo”), may require sending your photos and videos to Meta’s cloud for processing and temporary storage. Your media will be temporarily stored in the cloud for 30 days before being automatically deleted. You can manage cloud media from Device settings at any time in the Meta AI mobile app.

    To turn cloud media processing on or off:

    1. From the Meta AI mobile app, tap  in the bottom right.
    2. Tap .
      • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device that you want to adjust settings for before tapping .
    3. Swipe down and tap Glasses privacy.
    4. Tap the toggle next to Cloud media to turn this feature on or off.
    5. If this is your first time turning on cloud media, you’ll be shown additional information about the feature before being asked to confirm whether or not you want to turn it on.

    Note: Deleting photos or videos in Gallery will also delete them from the cloud as well as your phone’s photo app.

    Learn more about how media storage works with Ray-Ban Meta glasses and the Meta AI mobile app.

  • Can’t import media while smart glasses are updating on Android phone

    If you receive an error that says media can’t be imported while glasses are updating on your Android phone, you can try to force stop the Meta AI mobile app from your phone’s settings to resolve the issue.

    1. Go to your phone’s settings and look for the Apps menu.
    2. Find the entry for the Meta AI mobile app and tap it.
    3. Tap Force stop to stop the app.

    If you’re still having issues, please contact Meta Store Support.

  • How to log out of the Meta AI mobile app

    When you log out of the Meta AI mobile app, any devices that you have paired to the app will be unpaired.

    To log out of the Meta AI mobile app:

    1. From the Meta AI mobile app, tap  in the top right.
    2. Tap Log out, then tap Log out again to confirm.

    If you log back in to the Meta AI mobile app, you will need to pair your devices again.

  • How media storage works with Ray-Ban Meta glasses and the Meta AI mobile app

    Before importing media

    When you capture photos and videos with your Ray-Ban Meta glasses, your media is stored on your glasses until you import them into the Meta AI mobile app. During import, while your media is being transferred from your glasses to your phone, media is temporarily stored as part of the Meta AI mobile app in a cache. The cache will automatically clear itself shortly after importing, and you can manually clear the cache in Device settings.

    To clear your Meta AI mobile app cache:

    1. From the Meta AI mobile app, tap  in the bottom-right.
    2. Tap .
      • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping .
    3. Tap Media.
    4. Tap Clear cache.
    5. Tap Clear cache again to confirm.

    After importing media

    Media will be removed from your glasses and saved to your phone’s photos app after importing. Media in the Meta AI mobile app Gallery will be displayed by accessing your phone’s photo app with your permission.

    Edits made to media in the Meta AI mobile app are also made to the media stored on your phone’s photo app. Deleting media from the Meta AI mobile app deletes the media from your phone’s photo app. If you delete media from your phone’s photo app, or revoke permission for Meta AI to access your phone’s photo app, media will not appear in the Gallery.

    Learn more about sharing media from the Meta AI mobile app.

  • Meta AI mobile app and location services on Android and iOS devices

    Ray-Ban Stories

    Location permission is required on certain Android versions and iOS mobile devices in order to connect the glasses with the Meta AI mobile app using Wi-Fi for features such as media import and glasses updates.

    Ray-Ban Meta glasses

    Location permission is required to connect to your glasses using Wi-Fi on certain Android versions and iOS mobile devices in order to use Meta AI mobile app features such as media import and glasses updates.

    If you allow the Meta AI mobile app “always allow” location permission access, location data from your phone can be used to enhance your experience when you are using your glasses, even without having your phone screen on and the Meta AI mobile app open.

    Learn more about controlling your privacy with Ray-Ban Meta glasses.

  • How to dismiss a persistent notification for the Meta AI mobile app on Android

    Certain voice control features and media import settings require the Meta AI mobile app to run in the background. Android OS displays a persistent notification to let you know which apps are active. You can dismiss this notification by swiping it away. The Meta AI mobile app will continue running in the background if you dismiss this notification.

    Turn off auto-import media and voice control

    If you’re on an older version of Android OS and are unable to dismiss the notification, you’ll need to turn off auto-import in order to remove the persistent notification.

    To turn off auto-import:

    1. From the Meta AI mobile app, tap  in the bottom right.
    2. Tap .
      • If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device that you want to adjust settings for before tapping .
    3. Swipe down and tap Media.
    4. Tap the toggle next to Auto-import media to turn this feature off.

    Once you’ve turned off auto-import, all photos and videos taken with your glasses will need to be manually imported to the Meta AI mobile app.

  • How to add multiple devices to the Meta AI mobile app

    The Meta AI mobile app supports up to seven pairs of glasses, but only one can be a pair of Ray-Ban Stories. This means that you can connect Ray-Ban Stories and up to six pairs of Ray-Ban Meta glasses, or up to seven pairs of Ray-Ban Meta glasses.

    Glasses can only be paired to one Meta account at a time and cannot be paired to the Meta AI mobile app on more than one mobile phone at a time.

    To pair additional glasses to the Meta AI mobile app:

    1. From the Meta AI mobile app, tap  in the bottom right.
    2. Tap  in the top right.
    3. Select the device that you want to add and follow the on-screen instructions.

    Learn more about how to pair Ray-Ban Meta glasses with the Meta AI mobile app.